Accompaniment Services: The company provides Companion Nurse services for visually impaired guests and Companion Who Knows Sign Language for hearing impaired guests, both of which are charged by the hour. They also require that passengers who cannot attend to their own needs during the flight must be accompanied by a companion during the flight.
Physically Disabled Services: The Hygiamed family offers VIP transfer services for physically disabled guests, as well as an "Accessible Room" option for accommodation.
Status | Must Travel With A Companion | Can Travel Without A Companion | Description |
Sick passengers who can attend to his/her personal needs on his/her own | X | ✔ | Can travel only with a medical report taken within 10 days before the flight. |
Passenger with disability who can attend to his/her personal needs | X | ✔ | No medical report is required |
Mentally handicapped passenger | ✔ | X | No medical report is required, all travel documents must be carried by the companion. |
Visually Impaired Passengers | X | ✔ | No medical report is required |
Hearing-Impaired Passengers | X | ✔ | No medical report is required |
Hearing-impaired and visually impaired passenger | ✔ | X | No medical report is required |
Passenger with one broken leg | X | ✔ | No medical report is required |
Passenger who is mobile only with the help of a wheelchair | X | ✔ | No medical report is required |
At Hygia, customer satisfaction is our top priority, reflected in our personalized approach and attention to detail, ensuring each individual's needs and goals are met.